| Q: How many verses of the hymns are on the CD? A: All of the commonly known verses are included. Most of the hymns have four verses, but there are some with more, and some with less. Q: Does the hymnal booklet show the words and the music? A: The regular hymnal booklet has the words and music and can be used by a live accompanist. The Text Only Large Print hymnal contains only the lyrics. Q: Will the hymns on CD work for a congregation? A: Yes. When you play a selected track from the CD, it will play a piano introduction followed by the verses of the hymn, one for each verse. Q: Do you accept Purchase Orders for a church? A: We are sorry, we no longer accept purchase orders, although exceptions to this rule can be arranged. We do accept checks by mail. Q: Do you have newer songs or accompaniment for contemporary praise and worship? A: We have plans for this in the future, although at this point a target date for completion has not been set. Q: Will you be making any more hymns available? A:. At this time there are no plans for more hymns. Q: Can I mail a check for my order? A: Yes. When you check out you can choose that as a payment option. You will be given our address. As soon as payment is received, your order will ship. Q: I am not comfortable ordering on line. Can I place my order over the telephone instead? A: Yes. Call us at Toll Free at 1-(877)-815-0808 and leave your name and number. We will return your call as soon as possible. We can process your credit card payment over the phone securely through PayPal Virtual Terminal. Or if you wish not to use a credit card we would provide you with our address where you can send your check. Q: When can I expect to receive my order? A: You can expect your order to arrive within about a week. If you need your order by a certain time, please let us know and we will do our best to expedite your order. Q: I need my order shipped overnight or express. Can you do this? How much will it cost? A: We may be able to ship your order Express Mail which is overnight or second day, depending on distance and time of day of your order. We charge an additional $20.00 for Express shipping. The Post Office does not guarantee delivery on time, therefore we cannot either. Please call us to arrange expedited shipping. Q: What should I do if I'm not satisfied with the items? A: We want you to be satisfied with us and with our product. If for any reason you are not satisfied with your purchase, you may return it to us. It must be received within 30 days of your purchase date and the product must not damaged or tainted. We will then issue a refund to the purchaser in the amount of the purchase price less the shipping charges if we paid for the shipping. Refunds may take up to two weeks to process. A 25% restocking charge will be deducted from your refund if the merchandise is received after 30 days from purchase date. Refunds will not be issued on returns received after 60 days from purchase date. Q: Is your checkout system secure? A: Yes. We use Coolcart for our checkout software, which integrates with PayPal payment gateway behind the scenes. We've been accepting payments since 2004 and have never had a breach. It utilizes a very high security protocol through name, address and card verification on the credit card you use. You can also pay with PayPal directly from our cart if you prefer. If you call your order in, we shred your card information after the payment is processed. We do not keep or distribute e-mail address used with your order. We will only send you e-mail about our new items if you indicate you would like to be notified of new Pfeiffer House Music products. Q: What should I do if there is a problem with my CD or order? A: Call us toll free at (877) 815-0808 or use the form on the left to contact us. If your CD is defective or your shipment was damaged or lost in transit, we will reship at no charge. If you would like to return your order for a refund, see the Return question above. |
| Pfeiffer House Music HymnsForChurch.com Please use the form below to contact us. Be sure to include your e-mail or phone number so we can reply. You can also call us Toll Free at 1-(877)-815-0808, however, we do not have a phone staff to answer your call immediately. But you can leave a message including your name and phone number and we will call you back. |
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Hymns for Church Frequently Asked Questions
| Pfeiffer House Music 1646 144th Ave Dorr, MI 49323 Toll Free (877) 815-0808 Have a Question? |
